Shipping & Returns

What is your shipping policy?

 

Free shipping on order over $74.99

All Express Orders Placed After 11 am, Will Begin Processing Next Business Day

(All express methods are business days not to be confused with weekends)

Canada Orders: Shipping Charge Does Not Reflect Any Customs Charges for Duties and Fees

We do not ship to PO Boxes

 

What is your return policy?

 

We guarantee your satisfaction 100% on our FR products. If you are not completely satisfied, simply return the item to us within 14 days of receiving your shipment. Return information is also provided on your enclosed packing list. Due to the nature of embroidered FR items, all sales are final and returns will not be accepted. All items must be unused and unwashed with all tags attached. We will gladly issue an exchange (for in stock items) or refund as requested. Returns/Exchanges will be refused unless issued a Return Authorization Number by one of our team members. Please contact customer service at 281-241-8414 or custserv@frdepot.com for an RA#.

Thank you for shopping at FR Depot!


Please note: Please allow 2-3 days for processing. Original shipping/return charges are non refundable.


Our returns and exchange address is:


FR Depot
Attn: Returns Department
714 Center St.
Deer Park, TX 77536