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|Do you ship to my country?|
|Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.|
|What are my payment choices?|
|During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.|
|When will my order ship and what are my shipping charges?|
|Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.|
|What is the return policy?|
|We guarantee your satisfaction 100%. If you are not completely satisfied, simply return the item to us within 14 days of receiving your shipment. Return information is also provided on your enclosed packing list. We ask that the product be returned in original condition, in original boxes and with a copy of your receipt or packing slip. We will gladly issue an exchange (for in stock items) or refund as requested. Products exchanged to FR Depot will be charged $9.95 and applied to customers account for the return postage fee. Returns/Exchanges will be refused unless issued a Return Authorization Number by one of our team members. Please contact service at 281-241-8414 or firstname.lastname@example.org for an RA#.
Thank you for shopping at FR Depot!
Please note: Please allow 2-3 days for processing. Original shipping charges are non refundable.
Our returns and exchange address is:
Attn: Returns Department
714 Center St.
Deer Park, TX 77536